Server Side

File Converter gets empty

File Converter can get empty if the disk space gets full or if the server shuts down unexpectedly. File Converter stores backup files each day so it is a simple task to restore last configuration.. C…

Andres Andresson
Updated 3 months ago by Andres Andresson

Update header - new sensors added to the data file

If the logger output table changes for a.DAT file you must update the Header in db.robot.c to add the new columns to the database. The changes can be any of the following: Column(s) added to the data…

Andres Andresson
Updated 8 months ago by Andres Andresson

Import modified or historical data

If needed to import old historical data into the database it is possible to do so manually. Data Import can also update/modify the data in the database (if incorrect data has been imported). The proc…

Andres Andresson
Updated 8 months ago by Andres Andresson

Future data imported into VDV

In rare occasions data sources can produce erroneous data with future timestamp that is imported into the VDV database. db.robot.c is designed to know what timestamps already have been imported into…

Andres Andresson
Updated 8 months ago by Andres Andresson

The VI Not Executable

After installing Vista Data Vision the db.robot.c gives an error message: “The VI is not executable. The full development version of LabVIEW is required to fix the errors” To fix the problem you must…

Andres Andresson
Updated 8 months ago by Andres Andresson

Email subject contains information from the mail server

Problem : When receiving emails from Vista Data Vision the email subject contains information from the Mail Server above the VDV Subject. Solution : Open db.robot.c -> Edit -> Mail Server Setup and c…

Andres Andresson
Updated 8 months ago by Andres Andresson

Webcam not importing pictures

If db.web.browser is not importing pictures for a webcam it is most likely that the pictures are on a network drive and db.web.browser is configured to run as a service. What is needed to do is to co…

Andres Andresson
Updated 8 months ago by Andres Andresson

How to configure Text Message Service

It is simple to configure VDV to send Text Messages using a Email to Text Message Service. This article explains how to configure local VDV systems to send alarms as text messages using Email-to-SMS…

Andres Andresson
Updated 5 months ago by Andres Andresson

Run tasks minimized

VDV runs multiple tasks on the server. This shows how the tasks can be minimized to reduce interruptions when working on the server. When this task is created by Vista Data Vision it is not possible…

Andres Andresson
Updated 8 months ago by Andres Andresson

System Requirements

Requirements for VDV depends on the size of the system. Contact VDV Support for more details if needed.. Operating System : Windows 10, Windows Server 2016 or 2019 RAM : 8 GB or more. Hard Disk: Mini…

Andres Andresson
Updated 6 months ago by Andres Andresson

No graphs showing in historical data

Connection to db.web.browser was interrupted.Server does not reply. Please try later. Changing TCP Port. If this is the error you see when trying to view Historical Data in VDV then you need to chang…

Andres Andresson
Updated 8 months ago by Andres Andresson

How to backup VDV?

Backing up VDV is highly recommended for all local instances of VDV. With a backup you are able to restore the system in the event of hardware failure.. Backup the whole /Vista Data Vision folder to…

Andres Andresson
Updated 6 months ago by Andres Andresson

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