Webcam Not Importing Pictures

If db.web.browser is not importing pictures for a webcam it is most likely that the pictures are on a network drive and db.web.browser is configured to run as a service. 

What is needed to do is to configure db.web.browser service with a logon user.

  1. Open the Service list (Control Panel -> Administrative Tools -> Services) and located vdv_db.web.browser.

  2. Right click and select Properties
  3. Click This Account and select Browse..

    Select a user account which should be used for the service.
  4. Click Apply.

  5. Finally, restart the service by right click and select Restart